We normally require a 50% deposit to secure your booking, but this is currently suspended. Go ahead and make your booking and we will confirm the reservation but will not take any payment. If your stay goes ahead, the full payment will be due during your stay.
We reserve the right to refuse to accept any guest who arrives obviously unwell. If you fall ill immediately prior to your stay, we ask that you inform us and cancel your stay. Equally, if you begin to feel unwell during your stay, please let us know by ringing us on your mobile phone from your room. There is an instruction sheet in your room explaining what you need to do, in line with government guidance. In a nutshell, you need to book to be tested, and then check out and travel home immediately. We will give you what assitance we are able to, without risking possible interaction with other guests or ourselves.
Please give us a ring on 01748 824628 and we will hopefully be able to answer your questions.
View our Risk Assessment.